Your Perfect Vacation Awaits

Effective Date: January 1, 2024

1. Information We Collect

VacationWise collects personal information necessary to provide our travel planning and booking services, including:

• Contact information (name, email, phone number, address)
• Travel preferences and requirements
• Payment and booking information
• Communication history and service feedback

2. How We Use Your Information

We use your personal data exclusively to:

• Provide personalized travel planning and booking services
• Communicate about your bookings and travel arrangements
• Send relevant travel offers and destination information (with consent)
• Improve our services and customer experience
• Comply with legal and regulatory requirements

3. Data Sharing and Third Parties

We only share your information with trusted partners necessary to fulfill your travel arrangements, including accommodation providers, activity vendors, and payment processors. We never sell your personal data to third parties.

4. Data Security and Retention

We implement industry-standard security measures to protect your information and retain data only as long as necessary to provide services and meet legal obligations.

5. Your Rights

You have the right to access, correct, delete, or restrict processing of your personal data. Contact us at [email protected] to exercise these rights.

6. Contact Information

For privacy questions or concerns, contact our Data Protection Officer at:
Email: [email protected]
Phone: +1 (305) 555-0192
Address: 2847 Ocean Boulevard, Miami Beach, FL 33140, USA

Effective Date: January 1, 2024

1. Service Agreement

By using VacationWise services, you agree to these terms and our commitment to providing exceptional travel planning and booking services.

2. Booking and Payment Terms

All bookings are subject to availability and confirmation. Payment terms vary by property and service, with full details provided during the booking process. Our Best Price Guarantee ensures competitive rates on all offered accommodations.

3. Cancellation and Refund Policy

Cancellation policies vary by property and booking type. We offer flexible cancellation options and will clearly communicate all terms before booking confirmation. Travel protection plans are available for additional peace of mind.

4. Service Limitations

While we strive to provide accurate information, travel conditions can change. We are not liable for circumstances beyond our control, including weather, political situations, or force majeure events.

5. Customer Responsibilities

Customers are responsible for valid travel documents, insurance, and adherence to local laws and customs at their chosen destinations.

6. Dispute Resolution

We are committed to resolving any concerns promptly and fairly. For disputes, we encourage direct communication with our customer service team before pursuing other remedies.

7. Contact for Terms Questions

For questions about these terms, contact us at:
Email: [email protected]
Phone: +1 (305) 555-0192

Digital Millennium Copyright Act (DMCA) Compliance

1. Copyright Respect

VacationWise respects intellectual property rights and expects users and partners to do the same. We respond promptly to valid DMCA takedown notices for copyrighted material.

2. Filing a DMCA Notice

If you believe your copyrighted work has been used inappropriately, please provide our DMCA Agent with:

• Physical or electronic signature of the copyright owner
• Description of the copyrighted work claimed to be infringed
• Description of the infringing material and its location
• Your contact information (address, phone, email)
• Statement of good faith belief that use is not authorized
• Statement that the notification is accurate and made under penalty of perjury

3. DMCA Agent Contact

Send DMCA notices to our designated agent:
DMCA Agent: Legal Department
VacationWise Travel Services LLC
2847 Ocean Boulevard
Miami Beach, FL 33140
Email: [email protected]
Phone: +1 (305) 555-0192

4. Counter-Notification Process

If you believe material was removed in error, you may file a counter-notification with the same contact information, including a statement that you consent to jurisdiction of Federal District Court.

5. Repeat Offender Policy

We maintain a policy of terminating relationships with users or partners who are repeat copyright infringers.

General Data Protection Regulation (GDPR) Compliance

1. Legal Basis for Processing

VacationWise processes personal data under the following legal bases:

• Contract Performance: To fulfill travel booking and planning services
• Legitimate Interest: To improve services and prevent fraud
• Consent: For marketing communications and optional services
• Legal Obligation: To comply with travel and financial regulations

2. Your Data Protection Rights

Under GDPR, you have the right to:

• Access: Request copies of your personal data
• Rectification: Correct inaccurate or incomplete data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a structured format
• Object: Object to processing based on legitimate interests

3. Data Transfers and Safeguards

When transferring data internationally for travel services, we ensure adequate protection through approved transfer mechanisms and contractual safeguards.

4. Data Retention Periods

We retain personal data only as long as necessary:

• Booking data: 7 years for financial and legal compliance
• Marketing data: Until consent is withdrawn
• Communication records: 3 years for service quality

5. Data Protection Officer

Contact our Data Protection Officer for GDPR-related inquiries:
Email: [email protected]
Phone: +1 (305) 555-0192
Address: 2847 Ocean Boulevard, Miami Beach, FL 33140, USA

6. Supervisory Authority

You have the right to lodge a complaint with your local data protection authority if you believe we have not adequately addressed your concerns.